END-TO-END SERVICE DELIVERY
One accountable path from design to validation for surgical robot success.
Bring design, contracting, project management, ordering, fulfillment, deployment, turn-up, testing, and validation into a single coordinated delivery model. Every outcome has been fully tested and validated, and is then planned, delivered, documented, and verified specifically for each project so the entire solution works the first time, and stays that way.
Network
Our network services create the resilient, secure, and scalable foundation required for every location—and the demanding performance needs of hospital surgical robotics.
The delivery model is built to preserve redundancy, simplify accountability, and prioritize continuity when it matters most:
Diverse carrier sourcing and contracting
KMZ route mapping to verify complete path redundancy
No-grooming assurance to protect route redundancy
Telecom Solution Preference filings with DHS to prioritize network restoration during emergencies
Single source for contract, management, invoice, and reporting
Fully tested and certified for all required performance standards
Hardware
Fully certified Fortinet-based hardware stack that has been designed to support the surgical robot network and is configured, delivered and tested to match the surgical robot requirements. Choose from 3 certified designs that will be fully managed and monitored by a dedicated team of project experts.
Field Services
Experienced field team extends circuits, racks and configures equipment, certifies active ports in surgery rooms, tests and validates circuit performance from jack to remote jack, and validates full functionality and failover.
Hardware Monitoring and Management
Full hardware and software monitoring and management, lifecycle status, and operational risk management. Proactive management helps protect availability, reduce surprise failures, and maintain surgical robot availability.
Network Monitoring and Management
Continuous network monitoring turns operational signals into action. Our management approach helps detect issues early, proactively manages carrier issue ticketing and all communication with both customer and carrier through issue resolution. Service includes full access to a private LogicMonitor instance for each customer.